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All central stations are NOT the same...
Many companies offer alarm monitoring. But, our company ensures you get the highest quality alarm response available in America. It means that your alarm system is monitored around the clock from our specially reinforced, fire resistant communication center. And it means you get the added protection of today's most advanced communication technology, backed up by two completely independent power supplies which ensure the prompt response to your alarm even in a total power failure.
The Underwriter's Laboratory and Factory Mutual approvals are some of the
most stringent physical and operational acceptances to achieve. Security Central's central station is built around UL and FM's strict standards and is among the few central stations in the nation to achieve this.
Each and every year Security Central is recertified by UL and FM to continue assured compliance with their respective guidelines. Security Central is highly fault tolerant and engineered to rigorous standards that meet or exceed all requirements. Just some of the items that contribute to our UL, FM and general operational guidelines are:
| 1) The facility is built to withstand 3 hours of direct fire from all sides, including the roof. |
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2) All access doors are steel fire rated and electronically controlled. Access of all personnel is limited and all entry and exit is logged.
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| 3) Central station operators are monitored at all times by closed circuit cameras and video taped
records are maintained.
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| 4) Multiple path incoming toll-free and outgoing communications are backed further by dedicated
local trunks. Communications systems within Security Central are redundant and are fully
protected from electrical damage and outages.
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| 5) Central station is backed by uninterruptible power systems and further backed
up by redundant 45,000 watt natural gas generators. Each generator runs
under load weekly to assure operability.
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| 6) All voice communications made by our operators in response to all signals
and day to day operations are logged.
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| 7) Training programs are conducted on an on-going basis for all operators. Both trainer and
operators are SIA certified.
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| 8) Employees are screened before employment and at various intervals of employment to assure
that they remain drug free and maintain a clean criminal background.
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